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How to be heard through a mask.

How to be heard through a mask.

I don’t normally find it hard to hear but I am finding it harder to hear people when they are...

How do you keep eye contact with more than one person on a Zoom call?

How do you keep eye contact with more than one person on a Zoom call?

Those of you who have registered for my Communication Challenge will know that you have the chance to ask a...

Are your hands telling others things you don’t want them to know?

Are your hands telling others things you don’t want them to know?

Did you know that we “leak” our emotions in our gestures, fiddles and fidgets … telling those around us how...

Can you avoid arguments? One simple tip to stop them in their tracks.

Can you avoid arguments? One simple tip to stop them in their tracks.

Many moons ago I stayed at a hotel that used traffic light symbols to set the expectations for when the...

3 things you can do to make a great first impression – on or off-line

3 things you can do to make a great first impression – on or off-line

We all make sweeping assumptions about others based on the way they look and sound … and they are doing...

How do you remember what to say?

How do you remember what to say?

I was once at an event when the chairman stood up and said "We have a little time. Would anyone...

Thank you … I am grateful

Thank you … I am grateful

A few years ago, I posted a gratitude a day on Facebook and every now and again I get a...

Don’t feel like smiling?

Don’t feel like smiling?

A quick search of the Internet and you will get a variety of answers to the question “How many muscles...

How your feet can change the way others’ see you.

How your feet can change the way others’ see you.

When standing, if your feet are jiggling, crossed, moving without purpose, rocking, swaying or shuffling … they are telling the...

Is your 1st impression the one you intended?

Is your 1st impression the one you intended?

A while ago I spoke at a school careers day about the importance of first impressions and the affect our...

How you can always look like you know what you are saying!

How you can always look like you know what you are saying!

Have you noticed the difference in the way that other’s answer an easy or a hard question? Watch the next...

Do you really listen when others are talking?

Do you really listen when others are talking?

Have you ever played word association? You all take it in turns to say a word that relates to the...

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